About Evolve FM ...

Evolve FM Pty Ltd is the first Indigenous property and facilities management outsourcing company in Australia. We aim to partner with, and foster, Indigenous enterprise, by hiring and supporting Indigenous Australians and businesses. Evolve FM operates in the Commercial Real Estate sector and has the backing of two industry leading organisations in Pacific Services Group Holdings and Jones Lang LaSalle (JLL). We deliver for our clients with best-in-class property and facilities management services.

Benefits ...

At Evolve FM we offer more than rewarding, challenging careers. We have an inclusive, flexible supportive culture and are genuinely committed to hiring and supporting Indigenous Australians and businesses. Through encouraging growth, development and engagement in the Facilities Management (FM) sector, and more broadly, across the community, our vision is to maximise outcomes for Indigenous Australians.

We are a multi-award-winning Supply Nation Registered Supplier, and we are always looking for great people to join our team!

About our opportunities.....

We often have opportunities arise in Canberra, Sydney and possibly Melbourne in the future. Reporting to the Facilities Manager, Facilities Administrators are accountable for providing high-quality services/ products and achieving efficiencies.  Directly engaged in the operations of the business, the role is accountable for enhancing the reputation and image of Evolve FM through exemplary customer interaction and service delivery.

Key responsibilities will include:

• Assist Facilities Managers with inputs to manage client relationships and promote superior Evolve FM facilities management service delivery
• Ensuring service delivery meets and ideally exceeds client expectations and established service levels and/ or benchmarks
• Achievement of service levels and timeframes, KPI’s and/ or other defined benchmarks
• Manage facilities-related matters for the responsible entities 
• Assist Manager with continuous process improvement, problem solving and best practice reviews
• Delivering accountabilities assigned within the annual operational plan for area of responsibility.

About you ...

We are always on the lookout for motivated self-starters with a proven track record of successfully delivering best practices and quality to the organisation, your team and clients, who thrive on building relationships and providing service excellence.

Proactive with a keen eye for detail and the ability to balance multiple priorities, while possessing a can-do attitude; ideal candidates have the following skills and experience:

• Experience in a similar or transferable role 
• Knowledge of work health and safety requirements
• Track record of excellent customer service and service delivery
• Able to work within defined procedures and outputs
• Proficient in Microsoft platforms Excel, Word and Outlook
• Excellent reliability and work ethic.

Aboriginal and Torres Strait Islander applicants are very welcome and encouraged.

If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!

Simply complete the application process by clicking the "Interested" button and we’ll be in touch should a suitable opportunity arise.

No recruitment agencies please